Frequently Asked Questions
I never received my email with license key?
Please check all of your spam/junk filters. Sometimes emails with license type information get put in there. If you still do not see it, contact support.
Can I run multiple versions on my machine?
No. Composer Catalog is made for one user on one computer.
Can I run Composer Catalog on multiple machines?
No. Composer Catalog can only be run on one machine.
My computer crashed and I forgot to save and archive my license.
Contact support for your license.
I need to move Composer Catalog to a new computer
The license for Composer Catalog can be used on one computer at a time. If you need to move the program to a different computer (or doing something like formatting your C:\ drive), you will need to:
1) Go to SETUP >> LICENSE
2) Click on the Save License button and put the file in a safe location
3) Then click Uninstall License
4) Now you can reinstall Composer Catalog on a new machine or your current machine (if you did something like formatted your C:\ drive) and load your license by clicking the Load License button
Why is it asking me to install Microsoft SQL Server Compact 4.0?
Composer Catalog uses a Microsoft SQL Compact database to store all the information. It is perfectly normal to see this.
Program Questions (6)
Can I get a refund?
There are no refunds offered after purchasing the software. There is a fully functional demo of Composer Catalog that you can download and try. Different composers/songwriters have different needs, so that is the reason the demo is available. The only limitation is that it is a 5 track maximum. But ALL other parts of the program are available to you.
If you are not sure about the program, please download the demo and see if it fits your needs. If you have any questions, please ask away!
Does Composer Catalog write information into my audio files?
No, it only saves the information in the actual program database.
How many tracks can this manage?
Composer Catalog was stress tested with 10,000 tracks on an Intel I7 CPU @ 2.00 GHZ with 9 gig of memory. That does not mean that it cannot handle more. I just stopped at 10,000 tracks, since this was developed for a single composer. The performance will be dependent on your computer.
Do I upload my audio files somewhere?
No. What Composer Catalog does is link audio files that are on your laptop or desktop computer, to the tracks that you add. Nothing is done online.
My audio tracks are in different directories on my computer.
Not a problem. Composer Catalog just sets a pointer to your audio files, so they can be anywhere on your desktop or laptop.
Can a large publishing company use this?
Composer Catalog was primarily created for composers/songwriters. I stress tested the program with about 10,000 tracks and it worked great, so it all depends on the amount of tracks a publishing company has.
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